Ethical Statement

Master Spas are one of the worlds top manufacturers of leading brand, quality hot tubs.Based in Fort Wayne Indiana, Master Spas have won all the industries top awards and are distributed in Europe by Master Spa Europe, part of Aegean, a British company who is a specialist distributor to the European spa and hot tub industry. Aegean are entering their 30th year and have their head office in Mill Hill, North West London and distribution facility in Dinton, Salisbury. All the hot tubs from the Master Spa range are only available from exclusive dealerships offering local advice , service and value, these are companies who have chosen Master Spas to sell to their customers. Master Spas showrooms are operated by local business and people selling internationally recognised brands, visit your local showroom and Tub Test a Master Spa, the features, quality and performance will speak for themselves.

It is important for Master Spas that their factory complies with the highest standards in good practice, health and safety, ethical employment and environmental standards. All Master Spas products are supported by an established UK and European parts and spares department and mobile service technicians, all to support the dealers own service and after care.

This is in stark contrast to the working conditions, environmental standards and subsistence wages used to produce many Far East imports, that are simply poor copies and do not comply with EU standards. Such products have no recognised industry components or chain of custody. There is no paper trail to identify the actual manufacturer, while many importers and sellers, especially on the internet, simply disappear leaving buyers with absolutely no after care service, while spares and parts prove quite impossible to source. A hot tub is a major purchase, you should feel secure about the product over time and be sure that when enjoying your Hot Tub you are not in what could be a dangerous product produced in the misery of a sweat shop that could break down at any time leaving you with a worthless liability. If reputable dealers thought any of the brands that are so prominent on the internet were actually any good they would be offering them to their local customers. No address, no showroom, no name internet traders make no sense when parting with your hard earned money on what should be a dream purchase, not a nightmare!